ABOUT the Medical Benefits
1. Can you explain briefly about what this medical coverage is?
2. Some parents reported that their company's insurance covered their children's medical care. Will this guarantee be repeated?
2. Some parents reported that their company's insurance covered their children's medical care.
Will this guarantee be repeated?
2. Some parents reported that their company's insurance covered their children's medical care.
Will this guarantee be repeated?
3. If the existing medical insurance plan does not cover the entire medical expenses, can the remaining expenses be covered by this insurance?
3. If the existing medical insurance plan does not cover the entire medical expenses,
can the remaining expenses be covered by this insurance?
3. If the existing medical insurance plan does not cover the entire medical expenses,
can the remaining expenses be covered by this insurance?
4. The coverage is global. Does that mean I can get coverage when I see a doctor in a foreign country?
4. The coverage is global. Does that mean I can get coverage when I see a doctor in a foreign country?
4. The coverage is global. Does that mean I can get coverage when
I see a doctor in a foreign country?
5. Can you explain the scope of outpatient coverage in detail?
6. Do you only need to pay HK $50 for 3 days of medication after a consultation with your network doctor?
6. Do you only need to pay HK $50 for 3 days of medication after a
consultation with your network doctor?
6. Do you only need to pay HK $50 for 3 days of medication
after a consultation with your network doctor?
7. The general outpatient doctors in your network charge so cheap, is it possible that the drugs they prescribe are cheaper and less effective?
7. The general outpatient doctors in your network charge so cheap, is it possible that
the drugs they prescribe are cheaper and less effective?
7. The general outpatient doctors in your network charge so cheap,
is it possible that the drugs they prescribe are cheaper and less effective?
8. Will there be out-of-pocket costs for inpatient coverage like outpatient coverage? Are there any real examples you can look at?
8. Will there be out-of-pocket costs for inpatient coverage like outpatient coverage?
Are there any real examples you can look at?
9. Outpatient coverage claims are capped at 10 per year. What happens if there are more than 10 visits?
9. Outpatient coverage claims are capped at 10 per year. What happens if there are more than 10 visits?
9. Outpatient coverage claims are capped at 10 per year.
What happens if there are more than 10 visits?
10. If you want to see dermatology or physical therapy, is that covered?
10. If you want to see dermatology or physical therapy, is that covered?
10. If you want to see dermatology or physical therapy,
is that covered?
ABOUT Claims
1. What is a pre-existing condition?
2. If I need to see two different specialist doctors for two different conditions during hospitalization, can you claim $3,000?
2. If I need to see two different specialist doctors for two different conditions during hospitalization,
can you claim $3,000?
2. If I need to see two different specialist doctors for two different conditions
during hospitalization, can you claim $3,000?
3. If a child injures his/her left hand today and unfortunately injures their right hand tomorrow, can they not be compensated for both sides?
3. If a child injures his/her left hand today and unfortunately injures their right hand tomorrow,
can they not be compensated for both sides?
3. If a child injures his/her left hand today and unfortunately injures their right
hand tomorrow, can they not be compensated for both sides?
4. What are the differences between small, medium, and large complex surgeries? How to tell whether the surgery their child needs
is a small, medium, large, or complex one?
4. What are the differences between small, medium, and large complex surgeries?How to tell whether the
surgery their child needs is a small, medium, large, or complex one?
4. What are the differences between small, medium, and large complex surgeries?How to tell whether
the surgery their child needs is a small, medium, large, or complex one?
5. How can I find out if the surgery is covered by the insurance policy?
6. If a minor surgery is done and no hospitalization is required on the same day, can a claim still be made?
7. If a child wants to stay in a semi-private or private room during hospitalization, can they still claim compensation?
ABOUT Claims Procedure
1. Are there any precautions to take regarding claiming hospitalization expenses?
2. Is the claims process complicated?
3. How long the claims process takes? How long does it take to get back the medical expenses after seeing a doctor?
4. If the original receipt is lost, how can a claim be made?
Others
1. If there is a detailed list of the network doctors that can be provided to parents for reference?
2. Regarding this medical insurance, can we call the center to inquire about any questions or issues?
3. How can parents apply? When can they start using it?
4. Some parents are not very familiar with using mobile phones and are worried that they won't be able to use your mobile application.
4. Some parents are not very familiar with using mobile phones and are worried that they
won't be able to use your mobile application.
4. Some parents are not very familiar with using mobile phones and are worried
that they won't be able to use your mobile application.
